January 1, 2024 by MeFresh

Privacy Policy

MeFresh Appointment System - User Data Protection and Terms of Use

Effective Date: 2024-01-01

Welcome to MeFresh Appointment System (hereinafter referred to as “the Service”). To ensure the proper protection of your personal data and the lawful operation of our service, we have established the following User Data Protection and Terms of Use (“Terms”). Please read and understand the contents of these Terms carefully to ensure you have a clear and full understanding of how we handle your personal data.

1. Collection and Use of User Data

1.1 Scope of Data Collection

To provide the best appointment experience, MeFresh collects the following categories of user data:

  • Basic Information: Including name, address, email address, contact phone number, etc., to establish your personal account.
  • Appointment-related Information: Including appointment time, service type, or customer information to ensure the accuracy of reservations.
  • Usage Behavior Information: Including login times, usage duration, frequency of use, etc., to optimize the functionality of the Service and provide more personalized services.
  • Device Information: Including device model, operating system version, etc., to ensure compatibility with the device you are using.
1.2 Purpose of Data Use

MeFresh uses user data for the following explicit purposes:

  • Providing Appointment Services: Ensuring smooth delivery of services required for appointments and maintaining appointment records.
  • Improving and Optimizing the Service: Analyzing usage data to enhance system performance, user experience, and functionality.
  • Notification, Updates, and Promotional Information: Sending relevant notifications, updates, and promotional information via email or SMS only with your consent.
  • Legal Compliance: Complying with applicable laws and regulations, including but not limited to personal data protection laws.

2. Data Security

We understand the importance of data security. MeFresh implements necessary technical and organizational measures to ensure the confidentiality and integrity of user data. This includes, but is not limited to, data encryption, access controls, and monitoring of security vulnerabilities to prevent data loss, misuse, unauthorized access, disclosure, alteration, or destruction.

3. Data Sharing

MeFresh never sells, rents, or trades user data to third parties in any way. We only share customer data under the following circumstances:

  • With User Consent: Data is shared with your explicit consent.
  • Legal Compliance: When required by law or regulation, we comply with relevant legal procedures for data sharing.

4. User Rights

4.1 Data Access Rights

As a user of MeFresh, you have the right to access, correct, delete, or restrict the processing of your personal data at any time. You can exercise these rights through the corresponding account management features within the system.

4.2 Unsubscribe Rights

You have the right to choose not to receive promotional notifications from MeFresh. You can freely choose your notification preferences through the settings provided in the system.

MeFresh is committed to complying with all applicable privacy protection laws and regulations and actively cooperates with governmental requests to ensure the lawful processing of user data.

6. Contact Us

If you have any questions, comments, or requests regarding these Terms, please contact MeFresh customer service:

  • Email: [Your Contact Email Address]
  • Contact Address: [Your Company Address]

We are committed to responding to your inquiries promptly and ensuring you have a safe, convenient, and high-quality service experience with MeFresh Appointment System. Thank you for your trust and choosing MeFresh.